Account closure and deletion
To close your Vowfolk account, contact [email protected] from your account email. Once we verify and action ordinary closure, account access is disabled immediately. Eligible account data is deleted automatically 90 days later, without another confirmation.
You can separately request earlier erasure of your personal information, whether or not you can sign in or reinstall the app. The ordinary closure schedule is not a minimum waiting period for a valid privacy request. We assess requests and applicable exceptions individually.
Shared wedding, professional, invitation and payment records may need individual handling. We will explain which information needs different treatment and why; these records are not automatically exempt from deletion. Closing an account does not itself promise a payment cancellation or refund.
Restricted recovery copies stay out of normal use. We review each copy’s recovery need and retention separately; some older copies do not yet have a confirmed disposal date. This review does not automatically exempt information from erasure or justify keeping it indefinitely. Applicable disablement and erasure are reapplied before restoration. Minimal restoration-protection information remains while relevant copies can be recovered.
Include your account email and explain the request. Do not send passwords, payment details or private photos. Opening an email draft does not send it or delete your account; review and send it in your email service.